Contact
Get in touch.
Questions about the book, the planner or an order? Send me a message and I’ll get back to you.
Prefer email?
Ordering the book
Delivery takes 3–5 working days anywhere in South Africa. If you’re asking about an order, please include your name and the email you used.
Using the planner
Stuck on something? Tell me which phone you use and what you see, and I’ll help.
Used the book?
I’d love to hear how it helped. Send me a message, and with your permission I may share it.
Looking for something else?
Start here
Contact empowermint: how we can help
Whether you have a question about the book, an order, the free study planner or something else, you are welcome to contact us. Every message is read, and you will get a friendly, practical answer.
To help us help you faster, tell us which topic your message is about and include any detail that would save a back-and-forth. The sections below show what to include for each topic.
Contact us about the book
If you are asking about an order, please include your name and the email address you used to order. That lets us find your order straight away.
The print edition of Mastering Your Studies is delivered anywhere in South Africa in 3–5 working days. You can pay securely by card through Yoco. If something goes wrong with an order, contact us first and we will put it right.
Our Refund and Returns Policy explains what happens if a book arrives damaged or you change your mind.
Contact us about the study planner
Stuck on something in the free study planner? Contact us and tell us which phone you use (for example, an iPhone with Safari or an Android phone with Chrome) and what you see on the screen. A screenshot helps a lot.
You sign in to the study planner with your mobile number, so if you cannot log in, check that you are using the same number you signed up with. The planner is available in English and Afrikaans, with more languages on the way.
Contact us about schools, tutoring centres and organisations
If you run a school, a tutoring centre or an organisation that supports learners, we would like to hear from you. Contact us with a short note about your learners and what you hope to achieve, and we will talk about how empowermint can help.
Contact us with feedback or your story
Used the book or the planner? We would love to hear how it helped. Send a message, and with your permission we may share your words. Suggestions are welcome too, including topics you would like to see on the blog.
Before you contact us: quick answers
How long does delivery take?
Delivery takes 3–5 working days anywhere in South Africa.
How can I pay?
You can pay securely by card through Yoco.
Is the study planner free?
Yes. The planner is free, and so is the first 30-page sample of the book.
Do I need to download an app?
No. The planner works in your phone’s browser, and you can add it to your home screen.
What should I include when I contact you about an order?
Your name and the email address you used for the order.
Where can I read how you handle my information?
Read our privacy policy. Your mobile number is used to sign you in to the planner.
Who will reply when I contact empowermint?
Ebrahim Moolla reads the messages and replies personally. Read more about him on the About page.
If you need urgent support
Exam stress and pressure are real. If things feel overwhelming, contact the South African Depression and Anxiety Group (SADAG) at sadag.org or on 0800 12 13 14. Support is free.