Effective date: 1 September 2024
Who we are
empowermint is a division of NTH Holdings (Pty) Ltd (“we”, “us”), registration number 2013/167060/07, Johannesburg, South Africa. We are the responsible party for the personal information described in this policy. Our Information Officer is Ebrahim Moolla, who you can contact at ebrahim@empowermint.co.za.
What information we collect
- When you buy the book: your name, email address, phone number, delivery address and order details. Card payments are processed by Yoco. We do not see or store your card number.
- When you use the study planner (plan.empowermint.co.za): your username, mobile number and password, and the subjects, exam dates and study sessions you enter. We use your mobile number to create your account and log you in.
- When you contact us: your name, email address and whatever you tell us in your message.
- When you visit the website: anonymised usage information such as the pages you view, your device and approximate location, collected through Google Analytics and cookies.
How we use it
- to process and deliver your order and keep the records the law requires;
- to run the study planner and keep your plan working;
- to reply to your messages;
- to understand how the website is used and improve it.
We do not sell your personal information, and we do not use your mobile number for marketing.
Who we share it with
We share information only with service providers who help us run empowermint, and only what they need: Yoco (payments), our web hosting provider, our email delivery services, Google (website analytics) and the courier that delivers your order. We may also disclose information where the law requires it.
Learners under 18
Our book and study planner are used by school learners. If you are under 18, please ask a parent or guardian before you sign up or buy. We do not knowingly collect personal information from a child without the consent of a parent or guardian.
Keeping your information safe, and for how long
We use reasonable technical and organisational measures to protect your information. We keep order records for as long as the law requires. We keep planner accounts until you ask us to delete them.
Your rights
Under the Protection of Personal Information Act (POPIA) you may ask us to confirm what information we hold about you, to correct it, to delete it, or to stop using it, and you may withdraw your consent at any time. Email ebrahim@empowermint.co.za and we will respond within a reasonable time. If you are unhappy with how we handle your information, you may complain to the Information Regulator (South Africa) at complaints.IR@justice.gov.za or www.inforegulator.org.za.
Cookies
We use cookies to keep the shop and cart working and to measure how the website is used. You can block or delete cookies in your browser settings, but parts of the website may not work properly without them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy? Email ebrahim@empowermint.co.za.